FAQ

What types of shirts does R3ceived offer?

R3ceived specializes in a unique collection of oversized shirts that feature stylish designs combined with powerful messages. Each shirt is crafted to allow wearers to express their faith and individuality through phrases such as "God's Grace" and "Key to my Heart."

What materials are used in your shirts?

Our shirts are made from premium materials that ensure both comfort and quality. This commitment to high-quality fabric allows for a soft feel against the skin while maintaining durability over time.

How can I ensure the right fit when ordering?

To ensure the right fit, we recommend consulting our sizing chart available on the product page. Our oversized shirts are designed to provide a relaxed fit, but individual preferences may vary. If you have specific sizing questions, please reach out to our customer service team for assistance.

What is your return policy?

R3ceived has a 14-day return policy. Items must be returned in their original condition, unworn and unused, with all tags attached. To initiate a return, please contact us via email for authorization before sending the item back.

How long does shipping take?

All orders are processed within 2–5 business days. Once shipped, delivery times typically range from 5–10 business days for Europe and 7–15 business days for international orders. Please note that these times are estimates and may vary due to external factors.

Do you offer tracking for shipments?

Yes, every order is shipped with a tracking number. This allows you to monitor the status of your package throughout the shipping process.

What should I do if I receive a damaged or incorrect item?

If you receive a defective, damaged, or incorrect item, please inspect it immediately and contact us. We will evaluate the issue and take the necessary steps to resolve it promptly.

Are there any additional fees for international orders?

International orders may incur additional customs fees, import duties, or local taxes. These charges are the responsibility of the customer and are not included in the purchase price.

Can I cancel my order after it has been placed?

Once an order is placed, it is processed quickly. If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee cancellation if the order has already been processed for shipping.